• Wireless Faisalya
  • Nofa Farm Project
  • Madina Municipality
After Sales Assistance
Electronic Saudi Network has established a substantial and well structured after-sales support group, we offers the following Services

Technical Help Desk
Standard (working hour) or extended Technical Help Desk Service. Customers are issued with a Help Desk contact number to assist customer’s technicians and engineers resolve technical problems.

Emergency Call Out
In the event of a serious equipment malfunction, customers are issued with a contact number to request emergency assistance and support in the field from a senior supervisory engineer.

Post Design/Maintenance Support Services
On-going in-country logistical and technical support for installed Equipment/Systems, are available from Electronic Saudi Network field engineers who will provide onsite assistance with trouble shooting.

Warranty and extended warranty services are available.

Total Support
Electronic Saudi Network is able to offer a packaged total support service to a customer’s wireless network, whether simply a few Links or a complete region or country. By tailoring a package specifically for the customer that includes technical telephone support, on-site engineering, provision of spares and repairs together with dedicated 24/7 services, Electronic Saudi Network is able to offer the customer a powerful assurance of network availability for a single fixed, per-annul fee, thereby effectively removing risk from the customer.